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Rappel urgent de produit : Auchan retire plusieurs articles de boulangerie de ses rayons

publié le 01/02/2024

Product Recall Alert: Pains, Baguette and Sandwiches from AUCHAN Bakery Aisle

We would like to bring to the attention of consumers an important product recall notice, issued at the request of the manufacturer. The purpose of this announcement is to provide detailed and factual information about the product in question, the reasons for its recall, the actions required by consumers, and the specified method of compensation.

The Product

The product in question is the bread items, specifically, Pains, Baguettes and Sandwiches produced and sold under the brand name AUCHAN. These products are typically found in the bakery aisle.

Reason for Recall

The recall has been issued due to the suspicion that there may be fragments of glass in the aforementioned bread items. These pieces may have been inadvertently included in the baguettes or sandwiches, thereby posing a potential risk to the health and safety of our esteemed customers.

Required Action

As a precautionary measure, we appeal to all consumers who have purchased these products to immediately cease consumption. Furthermore, we urge all affected customers to return these products to the point of sale as soon as possible. If returning the product is not viable, we strongly advise consumers to destroy the product, ensuring that it is not accidentally consumed.

Detailed Information

While we are currently unable to provide specific details like the batch number or the expiry date of the affected items, we urge all consumers to exercise vigilance and restraint by assuming that any Pains, Baguettes, and Sandwiches from the AUCHAN brand in their possession could potentially be affected.


We understand the inconvenience this may cause and as a gesture of goodwill, all consumers affected by this product recall will be compensated via a full refund for the cost of the products. This will be done at the point of sale upon the return of the affected items.

In Conclusion

Your safety and satisfaction are our top priorities. We thank you in advance for your understanding and cooperation in dealing with this incident. We assure you that we are working closely with the manufacturer to resolve this issue and prevent such instances from recurring in the future. Meanwhile, if you have any additional queries or concerns related to this recall, we encourage you to contact the customer service department at your place of purchase.

Your trust is our asset, and we are committed to safeguarding it. We will keep you updated about further developments related to this recall and appreciate your support during this period. Thank you.

Moving Forward

In light of the situation, we are exerting all possible efforts to ensure consistent quality checks and product safety measures are strictly adhered to at every stage of our production process. The manufacturing conditions have been thoroughly inspected and reinforced to forestall this kind of incident from happening again. In the meantime, we assure you that the bread items currently on our bakery shelves are safe for consumption. Investigations are still ongoing to determine the root cause of the incident which led to this recall.

Your understanding, cooperation, and patience in this matter have been truly appreciated. We are truly apologetic to any of the consumers who may have been inconvenienced by this unfortunate event. We are outspokenly committed to rectifying this situation and ensuring our customers can once again trust Auchan products. We are also implementing additional precautionary measures and revising our quality assurance protocols to exclude recurrence of similar incidents in future.

We genuinely thank you for your support in this critical interval, and please be assured of our unwavering commitment to prioritizing your health and safety above all else.

For any further concerns or questions, we encourage you to reach out to our customer support services, who are standing by to assist you in this matter. Thank you once again for being a loyal customer to AUCHAN.

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